Contact
Get in touch.
Have a question before you buy? Our assistant answers straight away, and anything that needs a person goes to our SEO team by email. The addresses below route to the right desk.
Ask us anything
Get an answer right now
Our assistant knows every package and price. Tell it your website and what you want to rank, and it points you to the right package, day or night. When your question needs a person, it passes it to Nabin, who replies by email.
Email replies Mon–Sat, 10am–8pm IST.
Clients we don’t accept. We do not take on betting, casino, slots or any real-money gaming, adult, unlicensed pharma, pirated or weapons sites — in any country. Please don’t enquire; we’ll decline. Full list in our Terms.
Or email us
General support
support@backlinkcart.com
Order status, refund requests, link replacement claims, invoice copies. Average response time under 4 hours during business days (Mon–Sat, 10am to 8pm IST).
Orders & delivery
orders@backlinkcart.com
Questions about a specific order, delivery schedule, or your white-label report. Include your order ID (format BLC-YYMMDD-XXXXX) in the subject line.
Specialised enquiries
Different addresses for faster routing:
Custom packages
Need niche-specific guest posts, regional language placements, country-specific local SEO, or multi-month contracts? Email partners@backlinkcart.com with your requirements and we send a custom quote within 24 hours.
Agency partnerships
Resell our packages under your agency brand with unbranded reporting. Volume discounts begin at 5+ orders per month. Email partners@backlinkcart.com for terms and pricing.
Press & podcasts
SEO publications, podcasts, conference organisers — email press@backlinkcart.com. We respond within 48 hours and accept verified interview requests.
Enterprise enquiries
Brands and agencies on retainers above ₹50,000/month (about $600) get a dedicated account manager. Email enterprise@backlinkcart.com for SLAs, custom contracts, NDA discussions and quarterly billing.
Before you reach out
Most common questions are already answered:
- · Pricing, delivery and what each package includes — all our packages
- · How our service works, what we deliver — about Backlinkcart
- · 12 long-form answers to common buyer questions — FAQ
- · How and when your order is delivered — service delivery policy
- · Refund and link replacement policy — refund policy
Business information
Operating entity
Pramila Business Solutions
Brand: Backlinkcart
Support hours
Mon–Sat, 10am–8pm IST
Email support, response within 4 hours
Payments
Secured by Cashfree
UPI · Cards · Net Banking · GST invoiced
All correspondence is treated confidentially per our privacy policy.